Your Questions, Answered

  • Fill out the inquiry form on our Contact page or email us directly at alpinegatheringco@gmail.com. We'll confirm availability and send over a booking summary within 24 hours.

  • We recommend booking at least 2 weeks in advance for rentals and 3–4 weeks for styling services, especially during summer and holiday weekends. Last minute requests are welcome but subject to availability.

  • We accept all major credit cards, cash, and Venmo. A 2.99% processing fee applies to credit card payments.

  • A 50% deposit is required to secure your booking. The remaining balance is due 7 days before your event date.

  • We serve South Lake Tahoe and surrounding areas. Unsure if we deliver to your area? Reach out! We may be able to accommodate you.

  • Yes! Delivery is free on orders $200 or more within our service area. Orders under $200 within the service area have a flat $35 delivery fee. Outside our service area, delivery is $6 per mile one way.

  • Yes - local pickup is available by appointment. We’ll coordinate a pickup time when you book.

  • Standard rentals are for 24 hours. Multi-day rentals are available — just ask when you inquire and we'll work out pricing together.

  • Setup and teardown are included in all styling packages. You don't need to lift a finger — we arrive before your guests and return after the event to collect everything.

  • Depending on the package, setup typically takes 1–3 hours. We coordinate arrival time with you or your Airbnb host in advance.

  • Absolutely. Our listed packages are starting points — we love working with clients to build something that fits their vision and budget. Reach out and let's talk.

  • We don't specialize in weddings, but are happy to help. Send an email for more information. We also offer rentals for wedding-adjacent events like bridal showers, rehearsal dinners, and engagement parties.

  • Cancellations made 14 or more days before the event date receive a full refund of the deposit. Cancellations within 7–13 days receive a 50% refund. Cancellations within 7 days of the event are non-refundable. We understand that life happens — if something comes up, reach out and we'll do our best to work with you.

  • Yes — changes to your order are welcome up to 7 days before your event, subject to availability.

  • Accidents happen! The 10% damage waiver covers minor wear and damage. Significant damage or loss of items may result in a replacement fee. We'll always communicate openly if this is the case.

  • Yes — Alpine Gathering Co. carries general liability insurance.

  • Yes and we love it! If you manage short-term rentals and want to offer arrival setups as an amenity for your guests, reach out about our partnership program.

  • That's literally what we're here for. Send us a message with your event date, rough guest count, and any ideas you have and we'll put together a recommendation for you.